I have been using the Ring doorbell for quite a long time now. One day came home and got surprised to see my ring doorbell flashing white. I had no idea what that exactly meant so I did some research and then found out the answer for me as well as you.
A Ring doorbell flashing white usually indicates WiFi problems such as incorrect credentials, weak signal, wrong password, or other connection issues. It can also flash white due to a low battery. If the entire circle is blinking white, it signifies that the device is updating its firmware, which is a normal process and your Ring doorbell should return to its usual state shortly after the update. A solid white light indicates that the doorbell is hardwired and receiving sufficient power.
I know you would have a lot of questions about the Ring device and therefore, I have included a lot more information regarding flashing lights, resetting the Ring device, and fixing up the chime sound.
If your Ring Doorbell is flashing blue, go through our troubleshooting guide on Ring flashing blue light.
Ring Doorbell White Light Patterns and Meaning
|Ring Doorbell White Light Patterns
|What Does This Mean
|Ring Button LED Spinning White Light
|It means that your Ring doorbell is connected to the internet.
|White Light Flashing On and Off
|Ring Doorbell software is being updated.
|Blinking White on Top of the LED Circle
|This shows a password error on the device.
|Flashing White Light at the Right
|This white light blinking pattern means that the device setup has failed due to network error.
|Blinking White Light at the Left
|This means your Ring doorbell setup has failed due to another reasons than wifi signal strength.
|Flashing Burst of Blue Light, Then a Spinning White Circle
|Ring doorbell is in factory reset process.
Why Is My Ring Doorbell Flashing White?
According to Ring website, the Ring doorbells flash white light due to low power transfer or lost connection to the network.
To make sure, this is the cause, check out the symptoms below:
- Soft white light flashing
- Pushing button gives out some sound
- Events recordings have stopped
- No App alerts on your phone
So, if you are facing the above situations, then let’s figure out how you can solve this problem. The above-listed situations show that your Ring device is not connected to the Wi-Fi.
In most cases, the device starts working normally just after a router restart. But don’t worry, if your problem is still not fixed then I have some more solutions to fix this problem for you.
In some places where you see a lot of power outages, this might be the reason for ring doorbell blinking white light.
Ring Doorbell White Light Patters – You Must Know
There are 6 different white light patters that you can come across in a Ring Video Doorbell. All of these white light patterns show different issues with your Ring doorbell.
Ring Button LED Spinning White Light
When you see a spinning white light in the LED around the button, it shows that your ring doorbell is now connected to the wifi correctly.
Generally you have this issue when your device doesn’t have the saved wifi credentials and therefore the device keeps trying to connect to the wifi continuously resulting in spinning white light.
The device will keep trying to connect for 10 minutes continuously and then it will stop.
This can be solved easily by resetting the ring doorbell wifi.
White Light Flashing On and Off
If your ring doorbell is flashing white light on and off, your device firmware is getting updated.
You can go through this post to know the exact steps to update the ring doorbell firmware.
Ring Blinking White on Top of the LED Circle
If you see a blinking white on the top of your ring doorbell, there’s a password error.
You should try changing the wifi password through your ring App.
Ring Flashing White Light at the Right
When your ring doorbell starts flashing white light at the right, it means that the device setup has failed due to network error.
This shows that your wifi connection is weak and your doorbell is not getting connected to the wifi.
If you have a battery powered ring doorbell, take it close to the wifi and start the setup. If it connects, you need a Ring Chime Pro to increase the WiFi signal strength.
Ring Blinking White Light at the Left
If your ring doorbell is flashing white light at left, setup has failed and it is due to another reason not your wifi connection signal strength.
To fix this, you must switch off your wifi router for 2-5 minutes and then plug it back to the power source. Start the setup process again and it will connect to the wifi and the issue will be resolved.
Ring Flashing Burst of Blue Light, Then a Spinning White Circle
If you are seeing a ring bursting blue light and then spinning white light your device is getting factory restore.
Once the factory restore is complete, you device will come to the normal stage automatically.
How To Fix Ring Doorbell Flashing White Light?
There are two possible reasons for a white blinking light on your Ring Doorbell: low device battery or a lost internet connection.
However, these could also be the possibilities:
- Low Voltage
- Change in the password of WIFI
- Loose router wire
- Oversupply of Power/High Voltage
You can see that there are a lot of possibilities of blinking white light in Ring Device. But making sure that the internet is not the reason for this is the best option.
Check Whether The Issue Is With The Internet
For this, you just have to check the internet connection on your App. If it’s connected, then the problem is something else otherwise fixing the internet connection would solve the problem.
If you see no connection in the App, then you must check your router and make sure the wires are placed correctly, and all the lights are green.
Reset Your Router
If you’re experiencing issues with your Ring Doorbell’s network connection, resetting the router can be a helpful troubleshooting technique.
By rebooting the router, you can resolve many network problems, including IP-related conflicts that may be preventing other devices from connecting.
Give it a try! It's a simple yet effective solution to get your Ring Doorbell up and running smoothly again.
Here’s how you can reset the router:
- Locate the Power button on the rear side of your router.
- Simply press the Power button once. No need to hold it down.
- Allow approximately 3 minutes for the router to start up and for all services to come online.
- Press the Power button to initiate the router and patiently wait until all services are fully operational.
Now, let’s check if the doorbell is still offline and if the flashing white circle is still present. If it’s not, that means your device’s issue has been resolved.
Your ring doorbell is still blinking white, then it might be the power issue.
Replace The Old Ring Doorbell Transformer
Ring says that it’s rare that Ring Video Doorbell Pro will go offline due to low power. It is possible that the device would not have been receiving power from the doorbell transformer.
I also found on the Ring website that more than 16 VAC power could also be the reason. So, if your power is less than 16VAC, then fixing this would solve your problem.
To replace the old transformer with a new one, follow these steps:
- Locate the existing Ring Doorbell transformer.
- Disconnect the three wires connecting the transformer to the power supply. Unscrew the two wires from the terminals and remove the old transformer.
- Install the new doorbell transformer and reconnect the wires.
Press the power button to start the Ring Doorbell and see if that resolves the issue. Give it a try and let’s see if things improve!
By following these simple steps, you’ll be able to replace the old transformer and upgrade your Ring Doorbell setup effortlessly.
You can also check our article on “Ring Doorbell not charging” that can help you to get out of this problem quickly.
On Ring website, most questions are asked regarding the battery and Wi-Fi connection issues. I remember the struggle of getting my device fixed and the research that I had to do to solve it.
There are times when fixing the problem would feel frustrating and therefore, Ring has made this easy and quick.
If your device is still not working, then you can call Ring support, they would help and go through a small process to ensure it’s not working.
In case, the problem is not fixed, Ring would send you to brand new device free of cost.
Sorry to take you through a step by step process but to help you understand the reason behind the problem and solve it easily, this was necessary.
Reset Your Ring Doorbell
There are certain times when the problem is not with the Wi-Fi, router or battery. Generally, what we really do when our smartphone or computer gets frozen? We do a hard reset and get our device back as normal.
Thanks to Ring doorbell makers that this reset option is available in Ring devices. However, the way of resetting depends on the version of the device you are using.
If you are using Ring doorbell, or Ring doorbell 2 then you would find an orange button. You have to press this orange button for 20 seconds, your device will restart, and you will see the flashing light on the front.
To hard reset a Ring Doorbell Pro, you need to press and hold the setup button for 15 seconds. Just wait for 20-30 seconds and start setting up the device.
(You can use our full guide on how to reset Ring Doorbell?)
If your device does not go in set up mode, then it’s better to turn off the device for some time. Wait for 10-15 minutes and start the setup process again.
If the above steps are not helping you out, then you must contact Ring Customer Support Centre.
For the U.S the support number is 1-800-656-1918. You can get other countries Support Numbers from here.
Contact Ring Doorbell Customer Service
One thing that I like most about Ring, they don’t only have a customer support number to help their customer out but have multiple other options like website community, chat facility and of course a dedicated Twitter handle to just help their customer fix the problem.
I know, it’s hard to believe that you would get a free new Ring device if you receive a faulty ring device but it’s true!
So, with Ring, you have multiple options to contact for help and get your answers. These benefits make them stand out from the other companies.
However, you can go through my list of Best Home Security Systems for 2023 and check out the best home security systems that can make your life easy.
No Bell for the Doorbell-What to do?
If you are here at this point that only means that you have gone through all the troubleshooting options but didn’t find any solution to your problem. But don’t worry, if you have “Ring doorbell not ringing problem”, then there are only two causes.
Either your Ring device speakers have some issues or the microphone is not working or enabled. If your microphone is not attached to your Ring device, then you would not be hearing any sound coming from the chime.
Check in the Ring App and try enabling the microphone a couple of times. You might have to get a new microphone if it doesn’t get fixed.
For the iPhone, set up the App so that the device can use the microphone.
But if there is an issue with the speakers, then you can check this page of Ring website and know how to replace the speakers and how easily you can do it.
You can ask questions and get your problem fixed on the ring community forums. Typically, they are very quick to reply and try to help you out ASAP.
You can check the post on our website “can a doorbell ring on its own” and get to know the simple ways to get rid of false alarming and its reasons.
Frequently Asked Questions
Why is my Ring doorbell ringing by itself?
There would be multiple reasons for doorbell ringing by itself. However, the sticking button is the most common problem that we have come through till now.
How long does Ring 2 battery last?
According to Ring, the battery can run from 6-12 months. But this depends upon how much your Ring device is being used. However, you get notified to your App when your Ring device battery becomes low.
You can get a new replacement Ring battery form the website at just $29.
Should I charge my Ring doorbell before installation?
Yes, once you get Ring Video doorbell for you, the first thing you must do is to charge it through the orange cable provided. Don’t set it up unless it gets fully charged.
What are the indicator lights on the Ring Doorbell battery?
When the battery pack is fully charged, a green light will illuminate. While the charging is still in progress, both green and orange lights will be present.
If your ring doorbell is flashing or blinking white it is primarily due to one of the two reasons either the device battery is low, or it has lost the Wi-Fi connection. Make sure your WiFi is connected and check the device has enough battery power before you try resetting.