ring video doorbell camera doesn't detect motion

Ring doorbells are excellent home security devices that incorporate a doorbell and a smart camera into one. You may now see the person at the door in addition to being informed that they are there.

Two-way speakers are another feature of these video doorbells that can wow you, allowing you to communicate with guests while you’re still at the door.

Regardless of whether you’re at home or not, this is an excellent device that allows you to give delivery staff instructions. But what if your ring doorbell fails to detect motion? What would you do?

If your ring doorbell not detecting motion then there’s a problem with the heat detector. The Ring doorbell uses heat sensors to detect movement, and if the sensitivity is set too low, the doorbell won’t detect any motion.

Your Ring Video Doorbell activates and captures any activity when movement is sensed on your premises and detects motion up to 30 feet away.

As soon as the gadget detects motion, all users get a text notification. You’ll be made aware of the action, and anybody with the app may watch a live video of the event. When it notices motion, it also alerts users.

That feature is not flawless, though. It doesn’t constantly perform. Sometimes it is so effective that even the smallest movement heat triggers many alarms to be sent to your phone.

 A common problem with many users who have purchased the device is that doorbell is not detecting any motion. This defeats the whole purpose of having this security device mounted so, if you are one of the users that are facing such an issue, stay put by the end of the article to know how to resolve such an issue.

There are a couple of techniques you can try if your Ring Doorbell isn’t picking up any motion whatsoever.

But, first, it’s important to know what is restricting your doorbell to function effectively in the first place. You must thus comprehend why the device’s motion sensing system is not operating well:

Why is your Ring Doorbell not detecting motion?

ring doesn't detect motion

If your Ring doorbell is not detecting motion, you should check the batteries first. Also, check the area surrounding your Motion Sensor for any potential triggers (i.e., small animals).

In addition, please review your motion sensitivity in the Ring app settings.

Here are a few reasons why your ring doorbell would not be detection motion.

Motion sensor in the doorbell camera is faulty

Ring doorbells have a heat sensor or infrared sensor that senses movement. The reason you are not getting motion alerts may be due to the doorbell’s motion sensor isn’t working. However, this is not a cause of great worry as the bell’s sensors are repairable.

They can still be replaced if they can’t be repaired. You will have to look up the internet for appropriate and compatible sensors.

We advise having a professional replace the sensor as the doorbell might malfunction as a whole if the sensors are installed incorrectly.

Ring doorbell software is not up to date

Software bugs are very common, especially in non-updated software. Sometimes, Ring doorbell software is not downloaded using the automatic update feature.

Because the system is out of date, the sensor malfunctions and the ring doorbell becomes unable to detect motion.

Other functionalities, in addition to the sensor, might not operate properly. Here’s how you can update the ring doorbell firmware.

Ring Doorbell is not connected to wi-fi or poorly connected

The ring doorbell not detecting motion also occurs as a result of a poor or unstable internet connection. It might also happen that your doorbell is not connected to wi-fi at all.

This is a possibility if you have changed your password and forget to connect your doorbell to your wi-fi using the new password.

So, make sure that your broadband supplies an optimal speed and your wi-fi is connected.

Sensitivity is not set optimally

The doorbell’s motion detectors typically have a default level of sensitivity that uses heat to detect movement. But occasionally the setting is altered or wasn’t initially set to default and that causes the sensors to not detect motion.

Hopefully, this sensitivity may be altered with the help of the Ring app on your phone. The maximum setting for the sensitivity option in the app is around 30 feet.

The app’s sensitivity may potentially be incorrect. You may activate the sensitivity after installing the Ring application from the internet.

If the sensitivity is low, you may also make it higher or, for ideal and advised use, leave it at default.

How To Fix Ring Doorbell Not Detecting Motion?

fix motion detection

One of the most popular Ring Doorbell features is Motion Alerts. These handy push notifications notify you when someone goes near your front door.

However, if your Ring Doorbell isn’t detecting this motion, you may be disappointed.

Here are the troubleshooting tips I used when I faced this problem with my Ring device.

Adjust the Ring doorbell sensitivity

The Ring app allows you to change the ring device sensitivity. The doorbell’s ability to detect a large heat signature is adjustable. Changing this parameter allows you not only to detect motion more correctly but also prevent from getting too many bogus warnings from active motion schedule.

Motion Sensitivity is shown beside Motion Zones in the motion settings area of your Ring app.

You can adjust the heat detection sensitivity by launching the Ring app, going to “Motion Settings,” selecting the “Zones and Range” option and finally adjusting the sensors’ sensitivity with the slider.

By changing the slider, you may choose how responsive to the movements you prefer your camera to be.

Your camera’s sensitivity will increase as you move to the right and decrease as you move to the left.

Adjust your Ring device to the greatest sensitivity and turn off person-only alarms to see if it helps, assuming battery life isn’t too important to you.

Adjust Motion zones and frequency settings

The Ring app’s Motion zones and frequency settings enable you to choose to what extent your camera captures motion-detected activities and how responsive it is to events.

To make changes to your motion zones settings, you need to access and launch Doorbell in the Ring app, then press the gear icon in the upper right corner to access Settings.

Here, you’ll see motion settings options and you may select the option.

This will take you to an option where you can modify Motion Zones at the top of the next screen. The motion zone is the extent of the area where your video doorbell notices movement and informs you.

Make sure the Zones are configured the way you want them to be if you’re missing notifications. You can even configure more than one Motion Zone.

You ought to examine the Motion Frequency as well. Probably because the gadget detects motion too frequently, you might receive numerous notifications.

If the doorbell is always activated by anything, you can reduce the frequency to Standard or Light.

Turn on motion alerts

The motion alerts are usually turned off, which is why you aren’t receiving any motion detection at all. Therefore, it is not really because the equipment is malfunctioning. If just the app doesn’t get an alert is an issue.

By turning on the Motion Alerts, you may thus resolve this. Visit your app, find the appropriate options, and turn the motion alerts this way on the Ring app.

Smart Ring Alerts is yet another function in this region. AI detection is used by Smart Alerts to identify the origin of your Motion Alerts.

You may decide, for instance, to only get alerts when a Person enters your Motion Zone. Even a feature to identify packages exists. This may reduce the volume of unnecessary warnings and perhaps prolong battery life.

Check wi-fi connect and connect to a stable network

As previously stated, you also require a strong Internet connection for the motion sensors to function properly.

To ensure smooth operation, confirm that your Ring doorbell is connected to Wi-Fi with a strong signal. To maintain strong connectivity, think about placing the Wi-Fi next to the doorbell.

To begin downloading videos of motion-detected events at your premises too, Ring’s doorbells must be connected to the internet.

Motion Detection is more effective and quicker when there is a greater internet and cloud connection.

Correct the mounting angle of doorbell

Because of the Ring doorbell’s placement and angle, persons and moving objects can occasionally be overlooked.

Angled doors, pathways, and neighbouring walls that block significant portions of the recording area can all make it more difficult for the doorbell to detect motion.

Blind spots that your Ring doorbell is unable to detect might occur in corners where it is difficult to see people approaching.

If you see someone approaching, consider turning up Motion Sensitivity so that it will detect even the smallest motions and send out a Motion Alert.

Try angling your doorbell downwards with a chip, screw or block if it is located higher where it could overlook someone, such as someone climbing up the staircase.

Such kits can be purchased from Ring so you can install a plug as part of the doorbell installation and intercept visitors as they ascend the stairs.

Conclusion: Ring Doorbell Not Detecting Motion

If you’re having trouble with your Ring doorbell’s motion detection feature, check your Wi-Fi connection and Motion Settings first.

If neither of those is the problem, you might wish to investigate the wiring and, if necessary, seek the advice of a licenced electrician.

There are several methods for resolving many different issues that you might happen to face with your Ring doorbell. When nothing else works, your best option is to get in touch with Ring directly.

Frequently Asked Questions (FAQs)

Why doesn’t Ring doorbell’s motion detector pick up cars?

Ring video doorbells requires few moment to be responsive before it begins detecting movement. A generally accepted rule is that your doorbell won’t detect someone if they are out of sight in less than 10 to 15 seconds.

Why is my Ring doorbell not detecting motion at night through windows?

Your Ring doorbell detects motion at night using advanced motion detection and additionally uses passive infrared (PIR) to confirm the motion. Your Ring doorbell won’t be able to capture clear images or videos through a window at night because windows impede heat sources.

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