While I have encountered Fire Stick remote volume not working only once and it was because my TV couldn’t support this feature. However, many users have reported this issue with their Fire TV Stick remote.
If your Firestick remote volume is not working, you should restart your TV stick and check whether your device connection is in order. Check for the device’s software update and update it, if available. Also, turn off the CEC settings on your firestick.
So, if you are one of those users, here are the 9 tested ways to solve this problem with Amazon Fire TV remotes.
1. Replace Firestick Remote Batteries
The most common reason for a firestick remote volume not working is low or dead batteries. If you have not replaced the remote batteries for more than three months, there’s a strong chance that your remote is using dead or weak batteries.
It is also possible that the batteries are not placed correctly in the remote and that’s why the volume buttons are not responding.
If you have children, there’s a good probability that they took out the remote batteries and inserted them back into the remote in the wrong order.
You can easily check this by removing the back cover of the remote and ensuring that the + and – sides of the batteries are placed in the right order.
If changing the batteries’ polarity doesn’t solve the problem, you should replace them with new 2AAA batteries.
2. Check For Signal Interference
The Firestick remote volume button can also malfunction due to signal interference between the TV and the remote. Check for physical obstructions such as a pile of books or other electronic gadgets placed in front of your TV.
If there are no physical obstructions, power cycling your TV can solve your problem. Here’s how you can power cycle your TV:
- Turn off the TV and remove the fire TV stick from the TV.
- Wait for 30 seconds and then plug the firestick back into your TV.
- Turn ON your TV.
- Use the Firestick remote volume buttons and check if it’s working.
3. Restart the Fire TV Stick
Like other electronic devices, your Fire TV stick can also have some software glitches or bugs that can cause the Firestick remote volume button to fail.
In such a case, restarting your Fire TV stick can easily fix those glitches and bring your Firestick remote buttons to work again smoothly.
Just unplug your Fire TV Stick from the power source, wait for around 60 seconds, and then plug it back again.
4. Unpair All Bluetooth Devices
Sometimes, the remote pairing issues with your Firestick can also cause volume issues. If you have too many devices connected to your Amazon Fire TV stick, unpairing some of them can solve the issue.
Navigate to Settings > Controllers & Bluetooth Devices then Choose Other Bluetooth Devices, and then unpair Bluetooth devices that you are not using.
Sometimes, unpairing and re-pairing the Firestick remote can also solve the bugs, and your Firestick remote volume button can start working again. To do this, check our guide on how to pair a FireStick Remote.
5. Use the Alexa Button on Your Firestick Remote
If you have tried the above solutions – changing the remote batteries, restarting the Fire TV stick, and unpairing all the connected Bluetooth devices, you can try using Alexa commands to control the volume (only if your remote has a dedicated Alexa button).
You will just need to press the Alexa button and say “Alexa, increase/decrease volume” to increase or decrease the volume.
6. Connect Your Firestick to the Correct HDMI CEC Port
If your Firestick is connected to the wrong HDMI port, the buttons on your Firestick remote can start acting up and most probably won’t work at all. This HDMI CEC port which is generally available at the back of your TV allows the Firestick to provide its full functionality, including controlling it with the remote.
If you can’t find this HDMI port marked on the back of your TV near the other input ports, check your TV’s operating manual once to find it.
Connect your Firestick to the right port and try using the remote volume buttons.
7. Use Your TV’s Remote To Control Volume
If you are looking for a temporary solution to control volume levels, you can use your TV’s remote to decrease or increase volume.
It will get the job done but it is just a temporary solution for the time being.
8. Change the Equipment Control settings on Your TV
Sometimes, your Firestick remote volume won’t work if you don’t have the correct audio control settings on your TV. Here’s how you can fix this:
- Navigate to “Settings” on your Fire TV home screen.
- Choose “Equipment Control” and then select “Manage Equipment“.
- Check for your speaker in the listed devices, if you don’t find it, select “Add Equipment“.
- Now, choose the correct equipment.
9. Check If the Remote is Damaged
Most of the time you can easily find out whether your remote is damaged by looking at it. But if you can’t find any physical damage, there might be some internal faults that led to the volume button to stop working.
In such case, you should buy a new replacement remote for your Firestick and always ensure that’s compatible with your Firestick device version.
10. Use the Fire TV Remote App
If you have found some physical signs of damage on your Firestick remote, you can use the Fire TV App to control the volume.
Here’s how you can install use the Fire TV App on your smartphone:
- Install the Fire TV App from Google’s Play Store or Apple’s App Store.
- Use the physical Power button on your TV to switch it ON.
- Open the Fire TV App on your smartphone and enter the credentials.
- A pop-up will open on the App, tap on “Select a Device to Connect“.
- Choose your Fire TV device and enter the code displayed on your TV.
11. Reset Your Fire TV Stick
You should only reset your FireStick as the last resort to fix the problems with your Firesstick but remember that this will remote all your custom settings and the downloaded content.
However, there a high chance that it would fix the volume controls problem, if that has happened due to a software issue.
12. Get a Replacement Fire TV Stick Remote
If none of the above troubleshooting methods worked for you, it would be best to buy a new replacement remote for your Fire TV Stick. You can easily get this from Amazon online store.
What Causes Fire Stick Remote Volume Problems?
There could be several reasons that can cause firestick volume control issues including using the wrong HDMI port, a low or drained remote battery, selection of incorrect audio and device settings, or interferences.
Interferences are mostly caused by physical objects placed in front of your TV stopping the firestick remote signals from reaching your TV.
Can A Fire Stick Remote Control Your TV Volume?
Most Fire Stick remotes can control your TV volume but this function doesn’t support older TV models.
You can easily check this by looking for a volume button on your Fire Stick remote. If your Fire Stick remote has volume buttons, you can control the TV’s volume.
Can You Use A Fire Stick Remote to Control Surround Sound?
If you have a surround sound system connected to your TV, you don’t have to worry about controlling it with the Fire TV remote as you can directly control your TV’s audio settings.
Does Fire Stick have audio settings?
Fire TV Stick do have their own audio settings which you can access by navigating to Settings > Display & Sounds > Select Audio.
Through this article, we have provided all the reasons for causing firestick remote volume not working and how you can fix them easily. The above troubleshooting ways have helped a majority of the Fire TV Stick users have problems with their volume buttons on the remote.
If you are one of them, please comment in the below section and let everyone know about the problem and what solution worked for you.