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No Signal on Firestick-Why Do You Get It & How to Fix!

I am using the Amazon Fire TV stick for the last year, but last month suddenly my Amazon Fire Stick started showing no signal. I tried a lot of things and even scolded my children for this as I thought they might have done something. But, after a few hours of research, I found out everything about this issue, the reasons, and the troubleshooting methods to fix this problem.

Your amazon fire TV stick might be showing no signal because of a loose HDMI cable connection or defective ports that might have become so due to environmental conditions.

In this post, I will discuss the reasons behind this problem and how to fix this issue permanently without any technician’s help.

Let’s start with the reasons that cause the no signal issue in Amazon Fire Stick.

Why is My Amazon FireStick Showing No Signal?

If your firestick is saying no signal, it could have any of these issues like non compatible HDCP, faulty HDMI, device setting problem or defective or damaged fire stick itself.

The most common problem that we have detected in our research is the defective HDMI ports.

You can easily check and fix this by connecting your device directly to the TV HDMI port or by connecting your firestick to TV using a new USB cable connector.

If your Fire TV keeps restarting then you can go through our detailed guide on 11 ways to fix restarting issue of the Fire Tv Stick.

Reasons Behind Amazon Fire Stick No Signal Issue

There are six probable reasons that might lead to no signal on Amazon Fire Stick. If you are using Amazon Fire TV stick for years, then you might have come through this problem at least once.

Here are the ways you can find the exact problem causing no signal error on firestick and solve it easily.

HDCP Problem

HDCP unauthorised content disabled

HDCP stands for High-bandwidth Digital Content Protection. If you have a smart TV, then you are not going to face this issue, but if you are still using the old TV models, then you are probably going to face this issue.

HDCP doesn’t allow your video to be played on the TV and therefore, you receive a no signal error.

Device Setting Problem

If you had done any settings to your device when the HDMI port was connected to your TV and you are using the same HDMI port with the Amazon Fire TV stick, then you might face no signal problem.

Using power input other than the provided one

Sometimes, people connect the USB stick to the TV as a power source. When the power input is taken from a source other than the provided one, you are going to see a no-signal message on your display.

Defective or Damaged Amazon Fire TV stick

Sometimes, you might get Amazon Fire TV stick no signal due to damaged or defective stick. You can also get into problems like Amazon Fire TV stick not connecting or not getting ON due to the damage.

HDMI port problem

HDMI no signal issue with fireStick

Did you check your hardware? Does your HDMI is in good condition? You must have thought why am I asking these questions?

The faulty of defective HDMI can also cause no Amazon Fire Stick no signal issue. Furthermore, you can also face some buffering problems on your Fire TV Stick.

Router and Network Connection problem

The No Signal Message can also appear on the TV screen if your network connection is not consistent.

However, if you have done some settings to your router that are not compatible with the Amazon Fire TV stick, then you can also get a No signal message.

Note:If you reside in a hot climate, your Fire TV Stick may overheat and cease to function properly. In this case, it's advisable to disconnect the Fire TV Stick from your television and allow it some time to cool down. Once cooled, reconnect it and attempt to regain signal on your Fire Stick.

How To Fix No Signal Error on FireStick?

1. Check Power Source

Check Power Source

Don’t overlook the basics – a power source issue is often at the heart of Amazon Fire TV Stick troubles. Your Fire TV Stick may be connected to your TV, but it also craves a steady flow of power, preferably from the adapter that came with it.

Now, it’s time for some detective work. Investigate your power source. Is it switched on? If there’s any hint of a loose connection or an issue with the power supply, your Fire TV Stick might throw a tantrum and refuse to provide a reliable signal.

So, ensure your power source is in tip-top shape to keep your viewing experience smooth and hassle-free.

2. Check Your HDMI Connection

Amazon Fire Stick uses HDMI cables and Ports, and most of the time, you get the problem with the cable or the ports. Most of the time, we neglect this issue and start troubleshooting for other problems.

So, inspite of going through the other troubleshooting steps, go through these simple steps to solve the HDMI problem first.

  • The very first step is to check whether The HDMI cable is connected properly or not! Make sure that the cable is tightly connected and doesn’t have any cuts in the wire.
  • If you find no problem with the HDMI post connection and wires, then you must try connecting the HDMI wire to another port. Make sure to use only authenticated HDMI wire.
  • If the problem is still there, try connecting the HDMI wire to other devices to check if your ports are working correctly. Sometimes, the ports get damaged due to regular wear and tear or due to environmental conditions.
  • So, if your HDMI ports are in good condition, then you must use another HDMI cable. It is better if you use a wire that can be removed later without any issue.
  • You can also use a power converter box, but with the box, you need to have a VGA and 3.5mm wire cables.

The above troubleshooting steps can quickly tell you about the exact problem with the HDMI port and wires and what you need to change to solve the Amazon Fire TV stick no signal issue.

However, if your HDMI cable wire and Ports are in good condition but still you are facing the no signal error in Amazon Fire TV Stick, go through step by step Network troubleshooting below.

If your Amazon Fire TV stick is not turning off then you get check our this troubleshooting guide.

3. Check Your Internet Connection

wifi connection working

Many of the times the network connection can also cause this issue. When the network connection is not consistent, then your Amazon Fire TV stick can also display the no signal error message.

However, if your network is working properly and still you are having issues, then you can follow the below network troubleshooting steps.

  • Open the “Menu” and Go to “Settings”.
  • In settings, go to the “Network”.
  • Press the Play / Pause button for once.

The above steps will diagnose any problem that you will be having with the interface, and so you can directly talk to the company.

4. Check the Input Source on Your TV

Check the Input Source on Your TV

It’s possible that your Amazon FireStick is plugged into an incorrect input source on your TV, but don’t worry, this is a simple issue to diagnose and resolve.

Reach for your TV remote (not the FireStick one) and find the button labeled ‘Source’ or ‘Input‘ and press it.

You will see multiple options on your TV screen. Now, you have to identify and select the one where your FireStick resides.

If you’re unsure about which HDMI port houses your FireStick, simply go on a little exploration – select each HDMI input in turn until you get yours.

5. Check Fire TV Stick with Another Television

Several users have encountered issues when trying to use the Amazon Fire TV Stick 4K with older television models, owing to certain minimum hardware requirements.

Interestingly, when we tried using the same Fire TV Stick with a different television and even a monitor via the HDMI slot, it functioned flawlessly. So, you must try this workaround as well. It just might be the solution you need!

6. Reboot Your Amazon FireStick

The ‘no signal’ error on your Amazon Fire TV Stick can be a real problem, preventing you from performing a software reboot with your remote. But don’t fret, there’s a workaround.

Here’s what you need to do:

  • Disconnect all devices attached to your TV.
  • Turn off your TV and gently unplug the HDMI stick from its port.
  • Next, disconnect the Fire TV Stick from its power source and let it sit idle for around 5 minutes.
  • Once that’s done, power up your TV and reconnect the Fire TV Stick.
  • To ensure everything’s back on track, press any button on your Fire TV Stick remote and hold it down for a few seconds.

7. Check Your Screen Resolution

Check Your Screen Resolution

The resolution of your TV screen could potentially affect the signal reception from your FireStick. Using a non-compatible or non-adaptive resolution may cause disruptions.

To adjust your screen resolution to one that is automatically compatible with your FireStick, follow these steps:

  • Grab your FireStick remote and press and hold the ‘Up’ directional button along with the ‘Rewind’ button for about 10 seconds.This will prompt a menu to appear.
  • From this menu, select ‘Use current resolution’. This should help align your TV’s resolution with your FireStick’s requirements.

8. Use Original FireStick Power Cable and Adapter

Are you still experiencing ‘No Signal’ error? It could be due to using a power cable or adapter that didn’t come originally packaged with your Amazon FireStick. Third-party accessories can sometimes throw a wrench in the works, leading to signal loss.

The original gear is always your best bet for seamless operation. If you’ve got it lying around somewhere, dust it off and give it a whirl.

If you’ve misplaced the original power accessories (we’ve all been there), you might need to make a quick trip to Amazon’s website and order a new set. With the right equipment, you should be back to binge-watching your favorite shows in no time!

9. Check Amazon Server

Check Amazon Server

The Amazon Fire TV Stick operates on Fire OS, which is built over Android and runs on Amazon’s AWS servers. These servers are generally regarded as highly reliable, offering consistent uptime.

However, like any technology, they may sometimes encounter issues that can result in a ‘no signal’ error on your Fire TV Stick.

If you suspect such an issue, you can verify it by checking the AWS status on Downdetector. If You notice outage spikes, it indicates an issue with Amazon’s servers. Unfortunately, if this is the case, your only course of action is to patiently wait for Amazon to rectify the problem on their end.

10. Contact Amazon Customer Support

While you can usually troubleshoot the ‘No Signal’ error on your Amazon FireStick on your own, there are times when it’s best to leave it to the professionals.

For example, if the problem lies with your TV’s HDMI port and involves the circuit board, it’s not advisable to attempt fixing it yourself.

If the fault originates from your FireStick, such as a device defect, don’t hesitate to contact Amazon customer support as your final option. The team at Amazon will conduct an in-depth examination of your device and guide you on the necessary steps to resolve the issue or recommend if a new FireStick device is required. So, don’t worry, help is always at hand!

Frequently Asked Questions

Why is my Fire Stick HDMI not working?

Your Fire Stick HDMI cable also get damaged and stop working properly with time, it is same as other USB cables. So, if your HDMI cable is not working, get a new one and connect your Firestick to your TV. However, you can also connect your fire tv device directly to your TV HDMI port and it will work as usual.

Why does my TV say no signal when HDMI is plugged in?

Generally, your TV say no signal even when HDMI is plugged in when you have either not selected the right HDMI port or when your HDMI cable itself is damaged.

Unplug the HDMI cable from both your source device and the TV, then firmly reconnect it to ensure a secure connection.

If the problem persists, consider switching to a different HDMI cable or using a brand-new one. Also, try plugging your source device into another HDMI port on your TV, making sure to adjust your TV’s input settings to align with the new port used.


And there you go! You’re now armed with a lot of effective solutions to fix ‘No Signal’ error on your Amazon FireStick. I trust this guide has been instrumental in helping you navigate the problem and get back to enjoying your favorite shows.

The world of tech can be tricky, but remember, issues like these often have straightforward fixes.

From checking your HDMI connections to ensuring a secure power source, these simple steps can make all the difference. And if all else fails, remember that Amazon’s customer support is just a call away.

Your thoughts and feedback are invaluable. If you have any insights, experiences, or comments you’d like to share, please don’t hesitate to leave them below.

Let’s turn this into a space of collective learning and help each other out!


  • Jason

    Jason is an expert writer and is passionate about Smart Homes and Home Improvements writing as well as lifestyle and Lawn Care. He spent the past twelve years living in Hawaii, where he worked closely alongside event planners and resort owners to perfect his knowledge of luxury products and aesthetics. He discovered his passion for DIY projects and home improvement there. Currently, he lives in Washington D.C with his family and 2 pets.

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